1. Service Coverage
We currently ship across serviceable pin codes in India through trusted courier partners. If an entered pin code is not serviceable, checkout may be restricted.
2. Order Processing and Dispatch
- Orders are usually packed and dispatched within 1 to 2 business days.
- Dispatch may take longer during peak sale periods, public holidays, or force majeure events.
- You receive shipping updates via registered email or phone once the order is handed to courier.
3. Estimated Delivery Timelines
- Standard Delivery: 5 to 7 business days.
- Express Delivery: 2 to 3 business days (where available).
- Actual timelines may vary by location and courier operations.
4. Shipping Charges
- Standard shipping is free by default.
- Express shipping may include an additional charge at checkout.
- Any promotional shipping offer is shown at checkout at the time of order placement.
5. Delivery Attempts and Address Accuracy
- Please provide complete and accurate delivery details, including phone number.
- Repeated failed delivery attempts due to customer unavailability may lead to return-to-origin.
- Re-shipping in such cases may involve additional shipping charges.
6. Damaged Package or Missing Item
If a package is tampered with or any item is missing, contact us within 48 hours of delivery with your order number and package images for investigation.
7. Related Policies
8. Need Help?
For delivery delays or shipment issues, contact us at support@belgiumbags.com or visit the Contact Us page.